Windows hello pin crash. I enter it and click "OK".

Windows hello pin crash The only thing we can do is sign out (via ctrl+alt+del) and sign in again. Connect to the device through remote desktop from another device; There is a "unlock" button that says unlock and has a fingerprint icon. When I click "Set up" for "Facial recognition (Windows Hello)", it opens the setup window. Feb 28, 2025 · Hello Windows Insiders, today we are releasing Windows 11 Insider Preview Build 27802 to the Canary Channel. Starting with Windows 11 login via Fingerprint only works for hours, a few days and then permanently saying that PIN is required and Fingerprint not offered even configured properly. Keep your Microsoft account and data secure while following these quick steps. The above command line will reset the Trusted Platform Module to its default state. Net - I am telling you it is. 1. Check Sign-in Options • Go to Settings > Accounts > Sign-in options. It asks for my PIN input - that goes fine; Then it says 'great' after the first time i touch the fingerprint sensor; After the first test-touch it just freezes and does not react. In Windows 10, you can access from Update & Security > Windows Update > View your update history > Uninstall updates Jan 9, 2025 · So I recently decided to try out the windows Hello face ID for my login stuff instead of the PIN for a handful of non essential reasons more for the novelty of it, but anyway, Logging in at the initial Log in screen is fine, no issues, and some websites its okay, but a good amount of times on most websites I have saved passwords on where it Jan 20, 2025 · Under Manage how you sign in to your device, find PIN (Windows Hello) and click Remove. We just enabled Windows Hello via GPO. ” Mar 9, 2025 · Fixed an underlying issue that was leading the Settings app to crash when adding a color profile in System → Display. 4020. Apr 23, 2022 · Due to deadline pressures I eventually figured out a way to solve this. Nov 30, 2023 · Lassen Sie nicht zu, dass eine vergessene Windows Hello-PIN Sie daran hindert, auf Ihr Gerät zuzugreifen. dll warnings are particularly critical for users who depend on seamless system operation. Did you find a solution? As soon as i click the "add" button a window pops up only to disappear 5 second later. The TPM chip is working OK therefore. 5. hello! im trying to see my passwords on my PC, but whenever it asks for my pin, it justdoesn't register anything. However logged into Windows the OS considers for some reason that Windows Hello is not setup. I click "Get started" and it asks for my PIN. Erfahren Sie, wie Sie Ihre PIN ganz einfach zurücksetzen können, egal ob zu Hause oder in einer Geschäfts- bzw. AND I am logging ON with as PIN on both my accounts!! But I can't change my normal user account. It just sits there forever until I close it. This way still works fine. Jul 22, 2021 · July 22, 2021Los Angeles Hello, Today I got an update installed on Win 11. THe restart does no good and the only way I can log in is with a password. The Windows Hello and d3d9. First, try to restart the Credential Manager service in the Services 1 day ago · You should be able to re-create your PIN by clicking “Set up my PIN”. Danach soll ich die Hello PIN erstellen, wenn ich dort I am attempting to log in with my Microsft account and I don't know my Windows Hello Pin. Confirm the removal and restart your computer. To set up fingerprint recognition, select Fingerprint recognition (Windows Hello) and click Set up . During the inplace upgrade it asked me to setup Windows Hello, I input my pin as I always have. It says in Jun 21, 2017 · @Ritardi. It will try and log me in with Windows Hello but it will say that I need to set up a PIN first, and I am forced to login with my standard password. Jan 7, 2023 · I'm trying to set up a pin on my machine but when I click the button to Set Up Pin, a window just briefly flashes open and then closed. Follow the on-screen instructions to verify your account and set up a PIN. ; On its blue screen, copy/paste the below code and hit Enter. Also when I signed into Windows with my Microsoft account, I enabled the 'Require Windows Hello for improved security' toggle on the Sign-in Options page of Settings. Try to a dd the Nov 18, 2020 · Hello, I am having a problem where I forgot my Windows Hello PIN and when I go into the Sign-in options -> Windows Hello PIN -> I forgot my PIN. Dec 28, 2020 · 2. If you're having trouble using your PIN to sign in, try to reset your PIN. The prerequisite is that you need a local user first. This is showed in the following screen shots. Restart. Select PIN (Windows Hello) > Change PIN and then follow the instructions. Now, go to C:\Windows\System32\WinBioDatabase, take a backup of all the files inside the WinBioDatabase folder. Looking Forward Jan 31, 2025 · Hello, Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today. If I go to hello settings, it's back to the same state as a clean install with Hello not activated. microsoft. These are you system Specs Jan 23, 2025 · I n the Settings app on your Windows device, select Windows Update > Update history > Uninstall updates. Sep 7, 2023 · Impacting all users, when they log on to a new machine it prompts them to set up Windows Hello (for Business) correctly, click OK, it takes the face image and then just shows the blue setup screen with nothing on it. When you are unable to open Settings to enter Safe Mode, please reboot your device from the Windows login screen. wim image is generated. The Ngc folder is saved in the Windows folder and is where the PIN information is stored. As you can imagine this gets incredibly frustrating (mostly the random crashes that always seem to happen at important moments). All users may enable Windows Hello PIN or fingerprint/face (when available). Now, open Services by following step 1 and 2, and restart the Windows Biometric Service. Ensure all pending updates are installed. • Look for Windows Hello PIN and try setting it up there. Yea face ID isn't trusted but fingerprint is secure enough for the most part. As I understand it the PIN is specific to the PC and the user using it. 3. When this was Disabled I had the mentioned issue. Clear NGC Folder Dec 17, 2024 · Even attempting to re-install windows while keeping my files did not work. If you get an error code that isn't listed here, contact Microsoft Support. Select Remove. I understand that you're having some issues trying to set up your Windows Hello PIN, and that the system isn't properly guiding you through the process of resetting your PIN. I tried rebooting I updated to the latest update but nothing… Nov 21, 2024 · Microsoft anticipated PIN problems, which is why they included a step-by-step troubleshooter specifically for Windows Hello issues. ; Clear-Tpm. I went into Settings> Accounts> Sign-In Options> Windows Hello Pin> I Forgot My Pin. You must enter your old PIN in order to Windows Hello is stored local to the device only and doesn't go to the cloud. Jan 9, 2024 · According to your feedback, you forgot your Pin code and can't access the system. The it works again for a while Mar 25, 2018 · I download Synaptics WBDI 5. Select the option Accounts; 3. After that, click Set up under PIN and set the PIN. How you view which program is configured to handle which file extension has remained unchanged between Windows 7, Windows 8, and Windows 10. ” Feb 12, 2025 · 5. One time after restart I also succeeded to start Window Hello with a local account, but get stopped att the same stage (the Pin-button greys out). On the second sign-in Mar 7, 2025 · Windows Hello PIN & Biometrics Issue: Some users lose access to Windows Hello login methods after upgrading. We are working on the fix for a d3d9. Jul 21, 2023 · Hello Abhishek shukla_637. 4. Please follow the procedure below to remove it. Depending on that and if it is part of a domain it has issues. Follow the prompts to set a new PIN. I had it working previously, then it stopped working, and now I'm trying to set it up again. I'm trying to set up Facial Recognition (Windows Hello) on my Windows 11 desktop. Where is the error code? Try creating the PIN again or check for system updates. Can you advise? Thanks Oct 3, 2024 · after updating mainboard's BIOS, windows asked to update new PIN, but clicking the button "create new pin" on Windows Hello screen does nothing. Apr 20, 2022 · I recently bought a new windows computer and I upgraded to windows 11. Sep 27, 2018 · I have a Lenovo X1 laptop and when I try to set up the fingerprint verification in Windows hello, it freezes. I logged in with password and removed the pin to change it. When I click on "Set up" under "Windows Hello Face" in the "Sign-in options" page in accounts setup, I see a blank white window with the window title "Windows Hello Setup" and nothing else. And that is a crap shoot. Ensure You Aren't Entering the Incorrect PIN You could simply be entering the wrong PIN, which is the first possible cause of your PIN not working. Change or reset your PIN when you're already signed in. Based on the description provided, it seems that you are unable to use the Windows Hello PIN or FingerPrint Sign-in Option on the Lock screen. Sep 7, 2023 · 1. 2) Windows then allows me to click that I want to reset, so it asks me my password - & then logs me in, without going through the PIN setup. My laptop does not have the possibility to login with a fingerprint nor with face recognition. Oct 15, 2019 · Hi, I have just bought second hand Lenovo T470s Laptop, which reset to factory setting (I believe). Aug 6, 2020 · I cannot create a PIN in Windows Hello (after a factory reset of Windows 10). But: when rebooting the devices while they are connected to the organization network they lose their Windows Hello configuration. Reconfigure Windows Hello. Jun 12, 2017 · When it restarts I do not have a PIN to login with. Apr 10, 2018 · A corrupted biometric record can also cause Windows Hello to malfunction. Delete Old PIN Files • Open File Explorer and go to this location: Feb 13, 2024 · Hello, Muhammad Arslan Arshad Welcome to Microsoft Community. Aug 17, 2022 · I've tried setting up a new pin but then it says "Something Went Wrong We weren't able to set up your PIN. Now when I try to login with my fingerprint it says that I have to use a PIN, when I try the PIN it says something went wrong and I should try restarting the computer. So I’m currently trying to change the pin for my employers, for whatever reason they can remember their pin or password, (the pin they use to login to the laptop doesn’t seem to be the same as the hello pin, apologies my window knowledge is very out of date) May 11, 2020 · In my sign-in option there's neither a hello fingerprint or pin password option for me to use as described in your link. We recommend contacting Lenovo support to assist you resetting the fingerprint data in the BIOS of your laptop. Microsoft suggests resetting your PIN. I understand that you would like to remove your Windows entry PIN. Every time I start my computer it wants me to set up Windows Hello features like facial recognitions, fingerprint scan, and pin. Feb 8, 2017 · I have a password, and a PIN. Click [Remove] ⑨ again to confirm the removal of your PIN. I tried to reset the PIN multiple times, but it keeps bringing the same problem. Now, I am trying to setup the Hello PIN first time and getting the following error: "we weren't able Oct 11, 2024 · Hello, I've been facing a problem with Windows Hello for a couple weeks now where it doesn't matter the situation, it always closes and re-opens when inputting my password, doesn't matter if it is right or wrong, I can't change the PIN or do anything else either, has anyone here faced this issue before and knows how to fix it? Thanks in advance. After the removal and restart, go back to Settings > Accounts > Sign-in options. This article lists some of the error codes with recommendations for mitigating the problem. however, when it comes to chrome specificially, it doesnt work. Feel free to contact us if you have further inquiries. Here there are two possible solutions: Issue with Windows Hello Pin - Microsoft Community. L’option de code PIN Windows 10 Hello ne fonctionne pas ou ne génère pas de messages d’erreur ? Le système d’exploitation Windows 10 vous permet d’utiliser un code d’identification personnel (PIN) comme option de connexion alternative. What’s new with Build 27802 Improving the battery iconography in Windows 11. If you still cannot reset the PIN, you can manually delete the Windows Hello information (including PIN) of all devices through the Microsoft account management website, and then reset the PIN to see if you can reuse the PIN: 1. I type it in, then it asks me to set up the Windows Hello PIN! When I go to try to set it up, it says that it couldn't set up the pin and to try again later. ” Nov 27, 2017 · Stored fingerprint data saved in the BIOS of your computer is one of the possible reasons you can't set up Windows Hello. Vous pouvez définir un code PIN et l’utiliser à la place des mots de passe. Click the Delete button To completely remove the PIN, enter your Microsoft Account password, Once, deleted successfully. Normally it would proceed to the next step in the wizard which is to set a PIN. I have to go to the Start menu & launch an app. Oct 8, 2024 · I have reviewed the issue, and from my understanding, Here are simpler steps to try for fixing the "Windows Hello PIN" issue: 1. Whenever I press the button a blank grey popup appears and then it closes, stopping me from changing it. a. 1-Download the Windows 11 ISO at this link. See full list on learn. Photos is the UWP application to view images, installed by default, unless remove by an Administrator and a new . Apr 22, 2021 · Hi All Not a question but an Answer, took me a while to figure out how I could remove and disable a Windows Hello for Business PIN via powershell. Jan 11, 2023 · Since 3 days ago, it seems to completely forget the entire hello enrollment, sometimes within hours, sometimes overnight. Oct 6, 2024 · Select Windows biometric services from the left column. Mar 2, 2023 · Wenn ich den Laptop anmache, kommt die normale Microsoft Anmeldung. According to your description, 'now every time I try to interact with windows hello it crashes/hangs,' I'd like to know if this means that whenever you try to log in to Windows using a PIN on the Windows login screen, it results in a crash/hang? However, you could still log in to the system using your account password, right? Dec 30, 2023 · It is a Nexigo Hellocam (highly rated on Amazon). I think a Windows reset via a blank ISO fixed it. For instance Windows 10 Pro on anything higher than that 1511 you cannot use the PIN if part of the domain. The only way to make it working is configuring a new finger. it's not like i remember my PIN wrong. – Jan 2, 2025 · I try to log in/sign in to my laptop, and it asks me for my password. The question: In this last install, I setup the PIN for windows Hello. That is the only thing that changed. Windows Hello is designed for laptops, tablets, and desktops running the Microsoft Windows 11 and Windows 10 operating systems. A Log-in Box now opens for you to re-enter your Password then click OK. Good luck! Content on the above blog is written by a Windows MVP so it is safe. Jan 23, 2024 · I don't know if it's a problem with my Microsoft account or with Windows. So, windows Hello only with PIN. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Nov 17, 2024 · Under PIN (Windows Hello), click the Add button. I enter it and click "OK". Restart your computer and check. Follow our easy guide and disable the requirement or use the "I Forgot my PIN" option to remove the PIN without disabling the requirement. The only option for me under sign-in option is security key, password and picture password. 3) If I take too long when I finally get to the Reset PIN app, my screen goes blank & my PC freezes up tight. I found out especially one setting bugs the Windows hello to crash: Win+R -> gpedit. Select Start > Settings > Windows Update. Unternehmensumgebung. Click on [Remove] ⑧. When it fails, waking the screen only shows the password option, not the pin or the fingerprint. Fingerprint startup entry was tested and worked. 5. it works to sign into other stuff. Jan 23, 2022 · Hi, I have this ongoing problem with Windows Hello (PIN) from multiple devices starting in Widows 10 and now on Windows 11. Press Windows key + R, to open Run dialog box. Then delete the folder named NGC. There's two options on this screen, to 'skip for now' or next. Tick the box in File Explorer View tab to Show Hidden Files. Welcome to Microsoft Community. The camera does not appear to turn on. This was fine. Be cautious with this: Nov 11, 2021 · Click on Windows Start > Go to Settings > Update and Security > Check for Updates. Danach soll ich die Hello PIN erstellen, wenn ich dort auf „weiter“ klicke, kommt die Meldung: leider ist ein Problem aufgetreten, versuchen sie es später erneut oder wiederholen sie den Vorgang“. Nov 27, 2017 · Stored fingerprint data saved in the BIOS of your computer is one of the possible reasons you can't set up Windows Hello. Method 3 : Remove PIN and add it again. Application Launch Failures (d3d9. For errors during PIN creation, sign out and sign back in, then attempt to create the PIN again. dll crash in Jan 20, 2025 · Reset Windows Hello PIN Setup: Try a different approach with Windows Hello: Open Settings > Accounts > Sign-in options. I assume cause this is cause windows hello is not supported over remote desktop. Press "win + i" to open the settings, go to "Accounts"-"Login options"-"PIN", and then manually set your PIN. Set up PIN again and I was able to login but the desktop kept crashing in explorer Sep 29, 2023 · If you're having trouble logging in to your device using your Windows Hello PIN, give the following solutions a shot. This means apps that require Windows Hello are not functional saying no biometric setup is done. I am trying to setup Face Recognition but every time I click on Setup to start the Windows Hello Setup, then I click on Get Started, I enter my PIN, and for a split second I see a picture of myself popup and I can see the red light on the camera turn on, but it crashes. it justdoesnt do anything. You can try again, or skip this step and set up a new PIN later. i was wondering what i could do to fix this? thanks! Mar 26, 2021 · See here how to reset the PIN in Windows 10 when it will not work from Settings > Accounts > Sign In Options: Open Windows File Explorer using the file folder icon on your task bar. You can then try to enter Safe Mode. Hello and PIN are working very well. When I click the ADD button under PIN, the little spinning circle icon appears and it just keeps spinning forever. msc and click on OK. Set "User Account Control: Run all administrators in Admin Approval Mode" to Enabled. 4 days ago · For Windows Insiders, these updates serve as a reminder to continually back up important settings and remain vigilant for potential issues, especially when transitioning between channels or hardware configurations. The Computer is running 22H2 and has been checked for updates, but none available Feb 3, 2022 · The Ngc folder is saved in the Windows folder and is where the PIN information is stored. On the Windows logon screen, hold down the Shift key while selecting "Power > Restart". The following article provides information about the various ways to set up a Windows Hello PIN login. was able to change my pin by clicking on the option and choosing remove. May 9, 2022 · When done, open Settings>Accounts>Sign in options. To eliminate this possibility, reset your PIN once. I suggest that you try to delete the folder where the PIN information is stored and then try again. com Try creating the PIN again or check for system updates. Dec 3, 2024 · Learn how to remove a PIN from your Windows 11 PC when the option is greyed out due to Windows Hello sign-in requirements. Enter your account password to verify your identity ⑩, and then click [OK] ⑪ to remove the PIN. However, do watch out for the ads. Any ideas how to fix this problem or work around it? I've already tried SFC /Scannow. After using the PC for a period of time (usually a number of hours), when unlocking the PC, the message appears that "You've entered an incorrect PIN too many times" The rub is, I haven't entered a PIN and when I reboot, the existing PIN works and the problem reoccurs 3 days ago · Enrolling to the Windows Insider Program on a new Copilot+ PC may cause Windows Hello PIN and Certain apps may fail to launch due to a d3d9. 1052 driver that finally did not fit to my Synaptics device but I noted app in the driver folder (PQIFingerprintManager. You could try a few troubleshooting steps below and see if it helps. Apr 13, 2022 · Windows hello prompt asking for PIN; Enter and now you are logged in. We are also not planning to release SDKs for 27xxx series builds for the time being. 2. Registry Check: Look for and manually check or correct entries related to Windows Hello in the registry. Nov 27, 2017 · Stored fingerprint data saved in the BIOS of your computer is one of the possible reasons you can't set up Windows Hello. dll crash which is causing multiple apps to fail to launch starting with Build 27802 for some Insiders. Look for Windows Biometric Service, double click on it and click on Stop. Changes and Improvements Jul 4, 2022 · I am having a very weird issue that i have deployed a Group Policy via Domain Controller, which enables the Windows Hello options to all the computers, It did work pretty well, and users are able to set the PIN successfully, however the saved PIN resets automatically after Laptop restarts, couldn't understand whats happening, if there are any Aug 16, 2024 · The PIN and fingerprint login were working properly before the update. After taking a backup of the files, delete all the files. Check if this persists after a restart. 9-Sign in on Windows using your password and configure the Windows Hello PIN again If this procedure also fails and the problem persists, you can perform the repair upgrade using the Windows ISO, this procedure will repair all Windows files, apps, services, and registry keys. At login screen, there should be reboot option at bottom right. Under PIN (Windows Hello), click Add. You can use the Settings app to change your PIN. So in Groups I have just two groups users and Oct 11, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Click On Windows Start > Settings > Click Accounts > Select Login Options > Click PIN. my problem is how to change the pin complexity since i only wanted a 4 digit code instead of the 6 which it now ask. Nov 22, 2024 · When you set up Windows Hello in Windows client, you might get an error during the Create a PIN step. , I'm an independent advisor, I'm here to help you in the best possible way. Nov 1, 2022 · Here there are two possible solutions: Issue with Windows Hello Pin - Microsoft Community. Oct 18, 2022 · Make right-click on the Windows icon and select Windows PowerShell (Admin). Danach werde ich wieder zur Anmeldemaske zurückgesetzt. Step 2 : In the drop-down screen, select . Bugs and quirks [edit | edit source] Enrolling to the Windows Insider Program on a new Copilot+ PC may cause Windows Hello PIN and biometrics to fail with the 0xd0000225 ("Something went wrong, and your PIN isn't available Jul 11, 2019 · 1) Windows can no longer find my PIN. Threats include any threat of violence, or harm to another. 6. HOW TO USE IT: Start your device and, at the login screen, click “Reset PIN” or “I forgot my PIN. Then open Explorer and navigate to the following path. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Unless it was preexisting. But Windows Hello fingerprint setup still crashes that bothered me. Regarding to your information I assume that you can't set the pin code. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Locate the Ngc folder and delete it, after that restart the computer and try to reconfigure the Windows Hello input methods. I could only fix it by enabling windows administrator account in safe mode command prompt > create new account with administrator> back up old account > use new account from now on because old account Jan 16, 2025 · My Computer is NOT in a Hello PIN in-active state. Then windows + L key to go out, and you can choose a pin to re-enter. In the Settings app on your Windows device, select Accounts > Sign-in options or use the following shortcut: Sign-in options. " I've tried setting a new pin for a month now and I've tried Deleting the NGC folder but it still doesn't work. Jan 7, 2022 · Hello there, out organization is running a on-premise AD. All it does is show a loading sign and then goes right back to click the button again. After this, check to see if you can set up Windows Hello Mar 7, 2025 · Hello Windows Insiders, today we are releasing Windows 11 Insider Preview Build 27808 to the Canary Channel. Check for Windows updates. It appears and disappears within a second. I have noticed with a few out of the box Dell laptop images (2 out of maybe 50), that Windows Hello forgets your details after you reboot. Remove any existing PIN, then set up a new one. exe) that allowed to set fingerprints to Windows Hello without setting up PIN. Browse to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc Jul 17, 2022 · I understand that you are having Windows Hello PIN issues. It's pretty simple actually, You can disable the PIN May 11, 2020 · i have the same problem with all options unavailable. Type services. source: Windows Blogs Aug 2, 2024 · In the Accounts section, select [Sign-in options] ⑥ and then click on [Windows Hello PIN] ⑦ to expand additional options. Press Windows+I to open the Configure window; 2. Sep 10, 2021 · Hallo ich kann leider meine Hello PIN nicht erstellen und hänge in einer Endlosschleife fest… mein Laptop scheint neue Updates geladen zu haben, seitdem passiert folgendes: Wenn ich den Laptop anmache, kommt die normale Microsoft Anmeldung. Aug 24, 2017 · What version of Windows 10 are you on and what build. Option 1. Feb 10, 2025 · Using Windows Hello (Fingerprint, PIN) for faster authentication. On the list that appears, select update you want to remove, and then select Uninstall. But when I am to add a new pin, a "Microsoft Account" window just flashes. dll Crash): Some apps are still experiencing failures when opening , especially legacy DirectX 9 applications. When I woke up and went to log in to my computer today, it had somehow forgotten my PIN. Right-click on it, and then select “ Start” from the list that appears. Feb 1, 2023 · Update Windows. Facial Recognition "Windows Hello" stopped working suddenly. Dec 5, 2016 · You will be asked "Are you sure you want to remove your PIN?" etc. After the PIN is removed, you can Jan 5, 2025 · Sous « Code PIN Windows Hello », cliquez sur « J’ai oublié mon code PIN » et suivez les instructions pour configurer un nouveau code PIN. Mar 17, 2018 · This will provide you troubleshooting steps if Windows Hello is not working properly. msc Navigate to Computer Configuration, Windows Settings, Security Settings, Local Policies, Security Options. You will be returned to the Sign-in option page where you can now add a PIN once again. Enter your new PIN and confirm PIN, click on OK to reset your new PIN for your Windows Sign-in. Press it and application closes. Utiliser la restauration du système : Si vous avez déjà configuré un point de restauration, vous pouvez utiliser la restauration du système pour restaurer votre système à son état précédent Apr 6, 2024 · Windows Hello. Introducing new and improved battery icons in Windows 11! Jan 17, 2022 · Hello, how are you? Welcome to the Microsoft Community! My name is Paloma B. Dec 29, 2023 · Here, choose from either ‘Facial recognition (Windows Hello)’ or ‘Fingerprint recognition (Windows Hello)’ depending on your preferred method. I really had to reinstall windows from scratch. Machen Sie Sicherheit zur obersten Priorität mit diesem umfassenden Leitfaden. Restart Windows Biometric Service. coiv xtgxx ggskal upeld pclh hfofm qsafp gyq vauxpug zodio cakiv cjeg ldrw jctyy zrvq