Dell latitude 7430 touchpad not working For PC questions/assistance. Sep 4, 2023 · What should I do if the touchpad on my Dell laptop is not working after updating to Windows 11? If the touchpad on your Dell laptop is not working after updating to Windows 11, you can try the following troubleshooting steps: – Make sure the touchpad is not disabled using the Fn key or in the Touch settings. There are no available updates in DCU v 4. How can I tell if my Dell laptop has a touchscreen? Not all Dell laptops come with a touchscreen, it's an optional feature. According to the Dell support website , it says the AlpsDellTouchpad driver is not compatible with Windows 11. Jan 17, 2024 · You’re working on your Dell laptop, and BOOM! Your touch screen is not working or responding. Rollback Drivers: If you recently updated your touchpad drivers and encountered issues afterward, consider rolling back to the previous version. 1 Message. 0 but it's still the same once again : after a sleep, the cursor is not visible and so my touchpad unusable. Jan 2, 2025 · Note: When your Windows 10 computer is using tablet mode, there are no tiles available on the screen to quickly switch back to desktop mode. Now, I'm not very tech savvy and I have absolutely no idea what happened, so I started searching the internet for solutions. Apr 16, 2025 · Latitude 5430, 5431, 7430, and Precision 3470 laptops that are shipped with touchpad part number V1R70 may experience intermittent touchpad functionality. Mar 7, 2025 · In the Search box, type touchpad settings. Im Folgenden (Below) finden Sie einige Methoden, um das Problem zu beheben, dass das Dell Touchpad nicht funktioniert. I have the same problem too. This is a firmware-based conflict specific to the touchpad part. Guaranteed Compatible Dell Laptops: Latitude 7430 with smart card Latitude 7430 2-in-1 with smart card Dell PN: DGY3H, 0DGY3H; 0HRM8 Includes: Gray/Silver palmrest assembly Touchpad module: RJ5D8 Smart Card Reader: THF8F No Response when Using the Touchpad or Keyboard. Oct 5, 2023 · Dell Update Package Instructions Download 1. Open Windows touchpad settings. 0. May 5, 2024 · Hi @henryhoover . To switch from tablet mode back to desktop mode, tap or click the Action Center icon in the taskbar to bring up a list of quick settings for your computer (Figure 1). Check Your drivers in Device ManagerInstall them either on Dells website or through Windows Update Then get the application for the touch pad and enable the One common problem that users may face is the touchpad not working all of a sudden on their Dell laptop in Windows 10 or Windows 11. 2) In the “Device Manager” window, double click “Mouse and other pointing devices”. Has your laptop touchpad stopped working? Thankfully, this frustrating problem is usually easy to fix. Mar 18, 2025 · This video provides a step-by-step guide to troubleshoot and resolve common keyboard issues in Windows. Ensure the Touchpad On or Off toggle is highlighted (it should have a box around it), and press the Spacebar to enable or disable the touchpad (Figure 2). When we disable the HID-compliant touch screen device under Windows device manager, the touchpad spawns back to life. Dec 11, 2020 · I checked the device manager and see a failure in I2C HID Device. Click Download File. I don't think I mentioned that if you press hard enough, the keys will type and then type some more normally until it stops again. bios latest and keyboard software latest not working at all . What should I do if right-click function isn't working on my touchpad? To right-click, tap with two fingers to right-click or press the lower right corner of the touchpad. It started the day the laptop arrived in September. It worked fine. 3. After calls to tech support, Dell exchanged the first for a second laptop. The touch-enabled display or screen on Dell All-in-One desktops, laptops, and monitors can experience symptoms like: Touchscreen not working; Dell laptop touchscreen not working; Dell XPS touch screen not working; Dell Inspiron touch screen not working; Dell Latitude touch screen not working; Touch screen not working intermittently May 28, 2019 · Usually, when this happens, I dry it with a towel and it starts working again. I've updated BIOS with the latest version from may 3rd Latitude_7X50_1. You can first try restarting your laptop. Dell changed the laptop by a brand new one but it's still the same behavior. If your Dell laptop's keyboard isn't working as expected, following these steps in an order might help resolve common keyboard issues. But could also be seen on Latitude 5430. Now, if it isn't continue with the next step, run system diagnostics for any hardware errors, restart your PC when the DEL logo appears, press the F 12 key to enter the one time boot menu, using the keyboard arrow keys, navigate to diagnostics and press enter When performing the preceding steps and the touchpad still does not work correctly, you can use a restore point to take the operating system to a time the touchpad worked (in Windows 10, it is called refreshing the operating system). This issue is primarily seen on Latitude 7430. Jul 21, 2022 · after power plug and mobile adapter few machine Latitude 7430 Keyboard Hang no light cannot key . The device is recognized as AlpsAlpine (aka Dell Touchpad) in the Human Interface Devices group. Find troubleshooting resources to resolve common issues. My touchpad will "crash" i guess sometimes, quiet often actually. 7 Möglichkeiten (Ways), um zu beheben, dass das Dell Touchpad (Fix Dell Touchpad) nicht funktioniert. If you’re experiencing this frustrating issue, this guide will show you methods to troubleshoot and fix the Dell touchpad not working problem. 2364, and 2 finger scroll (2fs) does work for browser and Office document scrolling, but I have a file explorer (=pre W10 windows explorer) window that the scroll will work for a while and then just stop scrolling. Like other modern laptops on the market, Dell laptops integrate touchpads which offer convenient control over various functions like cursor movement and tab Jul 4, 2023 · Visit Dell's official support website, enter your laptop's model (Latitude 7480), and download the latest touchpad drivers. It was shown as working correctly in the driver properties. When the File Download window is displayed, click Save to save the file to your hard drive. Replacement under warranty. The pads they use are poor quality and your replacement is not guaranteed to work the first time either so keep making warranty claims until you're happy. If it isn't working, ensure these tap features are enabled in Windows. 5. This is quite frustrating. Stellen Sie sicher, dass Sie einen Wiederherstellungspunkt erstellen, (create a restore point) falls etwas schief geht. It is a Dell 2-in-1 and is updated to Windows 10. Apr 16, 2025 · However, not all Dell computers have this option available is your touch pad working. 0 or issues reported in Dell SupportAssist. When performing the preceding steps and the touchpad still does not work correctly, you can use a restore point to take the operating system to a time the touchpad worked (in Windows 10, it is called refreshing the operating system). Apr 2, 2025 · When performing the preceding steps and the touchpad still does not work correctly, you can use a restore point to take the operating system to a time the touchpad worked (in Windows 10, it is called refreshing the operating system). Restart your laptop. Jun 13, 2019 · I purchased a Latitude 5500 in December 2019 and from day 1 the touchpad has been erratic. Le pilote ou l’utilitaire du pavé tactile Dell est répertorié dans la section Apr 23, 2024 · If this is the current Latitude 7440, it is under warranty -- contact Dell for a warranty repair. Dans ce cas, voir l’article de la base de connaissances Dell : Téléchargement et installation de pilotes Dell. May 20, 2022 · This article provides information about how to set up and use your Dell Latitude 7430 laptop. Hey all, I have the same issue - the touchpad stops to work and the driver/firmware update fails! sonysg. I have to use a traditional mouse plugged into the USB, but even that can be buggy. This is not a software problem. If you have a specific Keyboard/Mouse/AnyPart that is doing something strange, include the model number i. But don’t panic! This post shows you how to fix Dell touch screen not working, quickly and easily! Try these fixes. I've adjusted all the settings, I downloaded the Dell Support Assistant and made sure all my drives were updated, and regardless, the touchpad will just freeze leaving the curson in place while I move my finger around. If that does not work, you must reinstall your operating system. Dec 17, 2024 · No Response when Using the Touchpad or Keyboard. Then one night at about 4 am, MS did a forced Windows 11 install. Here are our tips for fixing a Dell touchpad that's not working, including how to resolve touchpad issues and troubleshoot touchpad buttons. Nov 29, 2021 · I suggest you click on start, control panel, mouse, click on the touchpad and check if the touchpad is enabled. Latitude 5430, 5431, 7430, and Precision 3470 laptops that are shipped with touchpad part number V1R70 may experience intermittent touchpad functionality. Go to Start > Settings > Bluetooth & devices > Touchpad. Aug 13, 2018 · I have a Dell Latitude 7430 2in1 (convertible) Laptop. Enable Touchpad from Motherboard BIOS Settings. Dec 17, 2014 · The touch-enabled display or screen on Dell All-in-One desktops, laptops, and monitors can experience symptoms like: Touchscreen not working; Dell laptop touchscreen not working; Dell XPS touch screen not working; Dell Inspiron touch screen not working; Dell Latitude touch screen not working; Touch screen not working intermittently Laptops work fine with a wired mouse. The physical left and right mouse click when pressing the Touchpad still functions normal. I tried updating - no change. trying all sort method still not working . Dec 17, 2024 · When performing the preceding steps and the touchpad still does not work correctly, you can use a restore point to take the operating system to a time the touchpad worked (in Windows 10, it is called refreshing the operating system). At first the second one seemed OK, but normally it is used while docked, with an external mouse. Using the up or down arrows, highlight Touchpad settings (System settings), and then press the Enter key. No Response when Using the Touchpad or Keyboard. Sep 20, 2013 · Hi dipu12, To rectify this issue, please follow the below mentioned steps: 1) Click “Start”, type “Device Manager” and press enter. 8. When asking a question or stating a problem, please add as much detail as possible. If it's an E7440 (older model from 2013), replace the palmrest (which includes the touchpad assembly). Learn how to test your keyboard outside the operating system, run diagnostics, use the virtual keyboard, and update the BIOS. Check the BIOS for Touchscreen option in the settings. But the buttons are not working anymore. 2. All Dell/Windows updates are installed. I do not have the hid-compliant touch screen driver. Apr 4, 2020 · Start > Settings > Devices > Touchpad. Get drivers and downloads for your Dell Latitude 7430. Ill be scrolling blah blah and all of a sudden my cursor slows down, and pinch to zoom, double finger scroll, and all those fancy gestures will not work at all. Oct 10, 2024 · Restart your computer and check if your touchpad is now working. Install them and restart your laptop to see if the issue is resolved. I also tried the regedit to check the Synaptics but I don't see that specific options listed under my Softwares. Download and install the latest drivers, firmware and software. Si l’onglet Dell Touchpad (Pavé tactile Dell) n’est pas dans la liste, deux causes sont possibles : L’utilitaire n’est pas installé. Enter the Service Tag of the laptop and click Search . Since then the touchpad buttons have ceased to work. Only moving the Cursor will not work. Lesen Sie, wie Sie das Touchpad ein- und ausschalten und die Einstellungen für eine optimale Performance unter Windows anpassen. May 23, 2023 · Dell Refurbished- English-US Keyboard with 79 keys | Dell USA Latitude 7430/Latitude 7430 2-in-1 Service Manual | Dell US I do think the issue could be in the ribbons or the connector itself. Learn how to run a hardware diagnostic test, download and install drivers and more. Resolution ** Dell released a Touchpad Firmware update to resolve this issue. Dell 2-in-1 laptops that have a tablet mode, may experience the touchpad or keyboard not working in the Operating System (OS) or in the BIOS. From fixing a keyboard to advice on whether to replace or repair your laptop, we keep the devices you rely on most working all day, every day. Precision 3470. Or, click Browse all products and select your Dell computer from the catalog. Figure 2: Touchpad On or Off Toggle. 2] Check the touchpad driver status in the Device Manager Nov 29, 2022 · Dell Latitude 7430 trackpad not working. When your Precision Touchpad is not working as it should, see the expanding section below that best matches the issue that you are having and follow the instructions. When I check for Touchpad in Mic and other pointing devices, it's not there. com Touchpad stops working after a few minutes, when disconnected from AC power. - xfce4 on xorg - touchpad navigation (moving the cursor) stops sometimes after screen saver starts - touchpad navigation also sometimes stops randomly during working on the machine Jan 4, 2016 · The touch screen on my laptop stopped working. Oct 25, 2022 · I too have had issues with the touchpad of a Latitude 7430. Apr 24, 2025 · For more information, see the Dell knowledge base article Dell SupportAssist (formerly Dell System Detect): Overview and Common Questions. To check if your laptop has a touchscreen, you can: Review your purchase invoice for details about the touchscreen feature. The Trials: One website told me to reset the touchpad, which I did and found that it does not work Dec 11, 2023 · I have a Dell Latitude and the Touchpad buttons ceased to work following the Windows 11 (forced) update. 12. Even though the touchpad is still working. The best thing to do would be to uninstall and reinstall the touchpad drivers. I have tried to uninstall and update the driver numerous times but it does not work. Environment ** Windows operating system. Aug 31, 2020 · I am experiencing this on Dell Latitude E5450 with W10 Pro, 21H2, 19044. Inspecting for Physical Damage or Debris First, let's check your keyboard for any physical damage or debris which can cause the keys to get stuck, not respond, or work intermittently. even restart not working . Figure 2: Touchpad On or Off Toggle Nov 23, 2015 · Ever since I updated to Windows 10 my dell touchpad has done some crazy things. Depending on how the drivers for that system’s touchpad are set up, you will either see options to enable right-click there (via two-finger touch and/or pressing the lower-right corner), or else you can click Additional Settings over on the right, then in the window that pops up, click to change the Dell Touchpad settings, go to the Buttons section, and Mar 28, 2019 · Dell Update Package Instructions Download 1. Generally, your touch screen is not working or responding because the touch screen feature has been disabled. Sometimes, the touchpad is turned off in the BIOS, stopping it from working even if software settings are correct. Dell Latitude 7430 Palmrest Touchpad Assembly with touchpad module and optional smart card reader. The problem seem to be effecting Win11 machines which makes me think that these could be driver related as there are no other touchpad settings but the one in Windows 11. See full list on technewstoday. 1. Is there a way to get one to try and get my touch screen working? In the Search box, type touchpad settings. However, this time, it seems to be frozen. Turning it on in the BIOS ensures the hardware is recognized when the computer starts, avoiding software issues. We are experiencing the same issues with the Touchpad that stops working. If these laptops are stacked on top of each other, this can falsely trigger the sensor, and will switch the unit to tablet mode. I am running Arch on it since about two weeks and right from the beginning I had issues with the touchpad. using external usb keyboard working . Apr 30, 2024 · Dell Laptop Keyboard Not Working Dell Latitude Series Find free step-by-step repair instructions, manuals, schematics, community support, and other DIY resources. Latitude 5431. Erfahren Sie, was Sie tun müssen, wenn Ihr Laptop-Touchpad (Laptop-Maus, Trackpad, Mauspad) nicht funktioniert. I looked at one thing and did what it said and I do not have the driver it said. Feb 12, 2025 · See the top expanding section below to see whether your computer or tablet has the Precision Touchpad. A restart is required after Jan 8, 2024 · If your Dell laptop has a dedicated keyboard key to enable and disable the touchpad, press that key and see if your touchpad starts working. e. kxfxpwezmrbfmaxkiyngtswjpcoxzvballaqmhbckduycnjcpehsrgzrqdwzlvakadvuctdsf